Information We Collect
When you submit an inquiry, request a quote, place an order, book an event, make a payment, leave a review, subscribe to updates, or communicate with us, we may collect information including:
- Name
- Email address
- Phone number
- Event details
- Order information
- Delivery or pickup information
- Dietary preferences or allergy information
- Payment and transaction information
- Review and feedback submissions
- Any other information you voluntarily provide
How We Use Your Information
We use the information we collect to:
- Respond to inquiries
- Provide quotes, proposals, invoices, and contracts
- Schedule consultations, deliveries, and events
- Process bookings and orders
- Process payments
- Communicate regarding services and customer support
- Send appointment, payment, or event reminders
- Request customer reviews and feedback
- Improve our services and customer experience
- Fulfill contractual obligations
- Send promotional offers, discounts, announcements, and marketing communications
Communication
By providing your contact information, you consent to receive communications from Sweetly Built LLC regarding your inquiry, quote, invoice, booking, payment, delivery, order, event, customer support request, or account activity.
Communications may occur through:
- Telephone calls
- Text messages
From time to time, Sweetly Built LLC may also send promotional offers, discounts, announcements, seasonal specials, event updates, or marketing communications. You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.
Sweetly Built LLC does not sell or rent your personal information to third parties.
Information Sharing
We may share information only when necessary to:
- Provide requested services
- Process payments and invoices
- Complete transactions
- Comply with legal obligations
- Protect the rights, safety, or property of Sweetly Built LLC or others
We do not sell personal information to third parties.
Payment Processing
Payments, invoices, and transaction processing may be facilitated through third-party providers such as Square.
Sweetly Built LLC does not store full payment card information on its own systems.
Payment providers maintain their own privacy and security policies.
Reviews & Feedback
Following a completed order or event, Sweetly Built LLC may request customer reviews or feedback through email, text message, Google Business Profile, or other review platforms.
Participation is voluntary.
Third-Party Services
Our website and business operations may utilize third-party platforms and service providers, including:
- Website hosting providers
- Inquiry forms
- Square
- Google Business Profile
- Email service providers
- Social media platforms
- Linktree
- Analytics or communication tools
These providers maintain their own privacy practices and policies.
Sweetly Built LLC is not responsible for the privacy practices of third-party websites or services.
Social Media & Linktree
Our website, marketing materials, QR codes, and Linktree profile may contain links to third-party websites and social media platforms, including Facebook and Instagram.
Any information submitted through those platforms is governed by their respective privacy policies.
Data Security
Sweetly Built LLC takes reasonable measures to protect the information you provide.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Children's Privacy
Sweetly Built LLC's website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
Your Choices
You may request to:
- Review the information we have about you
- Correct inaccurate information
- Request deletion of your information where legally permissible
- Opt out of marketing communications
Requests may be submitted using the contact information below.
Changes to This Policy
Sweetly Built LLC may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date.
Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact:
Sweetly Built LLC
hello@sweetlybuilt.com
